Intermediate
Transaction monitoring alert triage playbook
Builds an alert triage playbook including prioritization, investigation steps, and documentation templates. Useful for AML analysts and supervisors.
Create a transaction monitoring alert triage playbook.
Inputs:
- Alert types and rules: {alert_types_rules}
- Available data sources (core banking, CRM): {data_sources}
- SAR/STR thresholds and guidance (if any): {sar_guidance}
- Current pain points: {pain_points}
Output:
1) Alert prioritization criteria (risk, amount, pattern, customer tier).
2) Investigation steps by alert type (data to pull, questions, red flags).
3) Documentation template for case notes and conclusions.
4) Escalation decision tree (close/EDD/escalate/SAR).
5) QA checklist for supervisors.
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